Privacy Policy

1. Controller

The controller for personal data processed via cutserv.com is Scalad Solutions Ltd., 11, FL 1, Triq L. Graham, Tas-Sliema, SLM 1713, Malta. Contact: info@cutserv.com.

2. What we collect

When you use the contact form we collect the data you submit (typically name, email, company, and message). Server logs may include IP address, user agent, and requested URL for security and operation of the site. If you enable analytics cookies or equivalent, we process usage events through our analytics provider.

3. Why we process data

We process contact data to answer your request (legitimate interests and, where required, steps prior to a contract). We process technical logs to keep the site secure and available. Analytics, where used, helps us understand how the public site is used so we can improve it.

4. Analytics

This site may load a first-party analytics script served from pb.scalad.com. The script records page views and similar events. It is configured as a privacy-oriented tracker. You can block it with browser controls or tracking-protection tools.

5. Recipients and storage

Contact submissions are stored in our systems and emailed to the team that handles inquiries. Hosting and email infrastructure may be provided by subprocessors in the EU or in countries with an adequacy decision. We keep inquiry data only as long as needed to handle the conversation and any follow-up, then delete or anonymize it.

6. Your rights

If GDPR applies, you may request access, rectification, erasure, restriction, or portability, and you may object to processing based on legitimate interests. You may also lodge a complaint with a supervisory authority. To exercise rights, write to info@cutserv.com.

7. Updates

We may update this policy when the site or our processing changes. The date at the top of this page is the latest revision.